FAQs
Answers to Common Questions
Answers You Can Trust
Frequently Asked Questions
We’ve been serving businesses and individuals across Arkansas and Memphis for decades. These FAQs address the most common questions from both walk-in customers and business clients looking for reliable, affordable packaging solutions from a trusted Arkansas box provider and box manufacturing company.
How strong are your boxes?
Our boxes are tested for durability, including edge crush test (ECT) ratings, ensuring they hold up under typical shipping and storage conditions.
Why is it important to know the ECT of a box?
Knowing the ECT helps you choose the right box for your shipment, protecting your items and avoiding damage.
What is an RSC?
RSC stands for Regular Slotted Container, the most common box style used for shipping and storage.
Do you sell to the general public?
Yes, individuals can purchase boxes and packaging supplies in-store for personal or small business use.
How can I schedule a pickup?
Call or email our Little Rock warehouse to reserve your items. After-hours pickup is available upon request.
What payment methods do you accept?
We accept major credit cards, business checks, and cash for in-store or pickup orders.
Can I buy single items, or do I need to order in bulk?
Both options are available. Customers can purchase single boxes or larger bulk orders, depending on their needs.
Why are there no prices listed on your inventory?
Pricing varies by quantity, box type, and delivery location. Contact our team for an accurate quote tailored to your order.
What is an edge crush test (ECT)?
ECT measures the stacking strength of a box and indicates how much weight it can withstand without collapsing.
How are your boxes different from competitors?
As a local box LLC with decades of experience, we provide consistent stock, quality materials, and personalized service that larger suppliers cannot match.
What is an HSC?
HSC is a Half Slotted Container, meaning there are no flaps on the top. It is an open top box.
Do you deliver?
We deliver to business addresses across Arkansas and Memphis, with charges varying by location. Residential deliveries are not available.
Do prices vary by quantity?
Yes, pricing depends on the number of boxes or packaging items and the delivery location. Contact us for a quote.
Is there a return policy?
Returns are handled on a case-by-case basis; contact our team for assistance.
What are your hours and delivery timelines?
Our warehouse hours and delivery schedules vary by location; contact us to confirm availability.